Privacy Policy

Privacy Policy

Last Updated: September 18, 2026

OnSight Window Films (“OnSight,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at onsightwindowfilms.com (the “Site”) or contact us for a free estimate, quote, or general inquiry.

By using this Site, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of information when you interact with our Site:

Information You Provide to Us

• Name
• Phone number
• Email address
• Property address or service location
• Property type (residential or commercial)
• Service needed (commercial, residential, safety & security, or decorative & privacy window film)
• Project details (number of windows, approximate square footage, type of film, description of project, timeframe)
• Photos you choose to upload through our estimate request form
• Any other information you voluntarily provide when contacting us by phone, email, or through our website forms

Information Collected Automatically
When you visit our Site, certain information may be collected automatically through cookies, analytics tools, and similar technologies, including:

• IP address
• Browser type and version
• Device type
• Pages visited and time spent on the Site
• Referring website or search terms used to find our Site
• General geographic location (such as city or region, based on IP address)

2. How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your requests for a free estimate or quote
• To contact you by phone, email, or text regarding your inquiry or project
• To schedule appointments and coordinate window film installation services
• To improve our Site, services, and customer experience
• To send you information about our services, promotions, or updates, where permitted
• To maintain records of past inquiries and completed projects
• To comply with legal obligations

We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

3. How We Share Your Information

We may share your information in the following limited circumstances:

• With service providers who assist us in operating our website, processing form submissions, or managing customer communications (such as our website hosting provider or email service provider), solely for the purpose of performing services on our behalf
• With Johnson Window Films or other film manufacturers, only where necessary to fulfill warranty registration or product-related support for your installation
• As required by law, such as in response to a subpoena, court order, or other legal process
• To protect our rights, including to investigate or prevent fraud, security issues, or violations of our website terms

We do not share your personal information with third-party advertisers or data brokers.

4. Cookies and Tracking Technologies

Our Site may use cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and understand how visitors use our Site. Cookies are small text files stored on your device.

You can control or disable cookies through your browser settings. Please note that disabling cookies may affect certain features or functionality of the Site.

We may use tools such as Google Analytics or similar services to collect aggregated, anonymized data about Site usage. These tools may use their own cookies and tracking technologies, governed by their respective privacy policies.

5. Photo Uploads

If you upload photos through our free estimate form (for example, images of your windows or property), these images are used solely to help us understand your project and provide an accurate estimate. Uploaded photos are stored securely and are not shared publicly or used for marketing purposes without your separate, explicit permission.

6. Data Security

We take reasonable technical and administrative measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. Our Site uses SSL (Secure Sockets Layer) encryption to protect data transmitted through our website forms.

However, no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

7. Data Retention

We retain the personal information you provide for as long as necessary to respond to your inquiry, complete any requested services, maintain business and warranty records, and comply with legal, accounting, or reporting obligations.

8. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including the right to:

• Request access to the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information, subject to legal or contractual obligations
• Opt out of marketing communications at any time

To exercise any of these rights, please contact us using the information below.

9. Third-Party Links

Our Site may contain links to third-party websites, such as Johnson Window Films or social media platforms. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review the privacy policies of any external sites you visit.

10. Children’s Privacy

Our Site and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected information from a child, we will take steps to delete it.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. The updated version will be posted on this page with a revised “Last Updated” date. We encourage you to review this page periodically.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please contact us:

OnSight Window Films
Rochester, NY

Phone: (585) 210-0771
Email: office@onsightwindowfilms.com
Website: onsightwindowfilms.com